When it gets down to the barebones of how we handle your privacy and data, we are open and transparent. If you would like to know more or have any specific questions we may not have answered, please contact us.

Privacy Notice for themissioncontrol.com

Any data collected though our website, including Personal Data that you submit, will ever be used to provide you with the service or answer to your queries. Once collected, Personal Data will not be used for different or incompatible purposes without your consent. The Mission Control Communications Control Ltd, registered at Lurgan Castle, Windsor Avenue, Lurgan, Co., Armagh, BT67 9BJ is regarded at the Data Controller of this Website.

We take the protection of data privacy very seriously. All Personal Data collected through this Website will be treated as strictly confidential and will only be used as set out in this Privacy Notice. We always aim to comply with all applicable data protection laws.

Therefore, please read this Privacy Notice thoroughly. If you disagree with the way Personal Data will be used, please do not use the Website or provide your Personal Data through the Website.

We may include links on the Website to other websites including social media platforms. This Privacy Notice only covers how we use Personal Data and does not cover other websites. We encourage you to read the privacy notices available on other websites you visit.

Purpose(s) of data collection

The main purposes of collecting Personal Data through the Website is to be able to answer your queries quickly and efficiently and to provide you with the requested services. 

Additionally, individuals who voluntarily register on our mailing list, receive regular news and updates about The Mission Control Communications Ltd.

Separately, we collect data (including Personal Data) for website security maintenance purposed but use aggregated and statistical data as much as possible.

• Reply to the requests sent to us via our Website’s contact form
• Establish statistics on the website’s frequentation in order to improve its performance and its services
• Carry out the Website’s maintenance and preserve the Website’s security. However, please note that we use statistical data as much as possible.

Finally, we could use browsing data to establish audience measurement statistics that will be used to improve our Website and services.

What Personal Data do we collect and process?

Personal Data means any information relating to an identifiable natural person, i.e., living individual.

We collect the following Personal Data through the Website:

• Your Personal Information when using the contact form. We collect some information about you such as your first name, last name, company (if relevant), email address and the content of the message(s) and or questions you send to us.
• Browsing Information. We additionally collect limited Personal Data connected with your use of the Website, e.g., IP address, browser type, OS, websites you visit before and after the Website. For more information, please refer to the Cookie notice below.
• When you navigate on our Website, Information related to your navigation, the frequentation of the Website’s pages, as described in the Cookie Notice below.

What legal ground(s) do we rely on?

The use of the personal data collected via the on-line contact form is necessary in order to take steps at your request prior to entering a potential contract. For this processing, The Mission Control Communications Ltd., relies on your consent.

The use of your personal data for direct marketing is based on your consent, or where this is relevant, The Mission Control’s legitimate interest. Where consent is required under applicable law to contact you, The Mission Control Communications Ltd., will provide you with a mechanism so that you are able to express or not your consent. In any case, you have the right to object at any time to the use of your personal data for direct marketing purposes. 

Please refer below to section VI to obtain additional information on the way to exercise your right.

You can send us a request order to obtain additional information on the balancing tests we have performed to ensure we were able to process your personal data basing ourselves on the legitimate interest.

However, the fields market with an asterisk on the contract form are mandatory so that we can process and respond to your request. If you do not provide Personal Data, The Mission Control Communications will not be able to process and respond to your request.

With whom do we share personal data?

We shall share your Personal Data with the Business Leads and team members in the department you requested to contact in the UK.

We will not disclose your Personal Data to anyone else under any circumstances except as otherwise stated in this Privacy Notice, to successors in title to our business, to establish, exercise or defend our rights, where required by law.

If the service of third parties for technical maintenance, administration or processing of the Personal Data is necessary, these third parties will only have access to the Personal Data insofar it is needed to ensure a smooth and secure technical processing of our Website, and the provision of answers to requests made via the contact form. In every case, such access to your Personal Data will only be made in accordance with the applicable law, including Data confidentiality, privacy, and security obligations.

Your personal data rights

In accordance with applicable laws, you may exercise the following rights with respect to the Personal Data we hold about you:

• Right of access to your Personal Data
• Right to rectify your Personal Data
• Right to the deletion of your Personal Data
• Right to object to the processing of your Personal Data
• Right to portability of your Personal Data
• Right to withdraw consent at any time to the processing of Data carried out on the basis of such consent
• Right to give instructions on the fate of your Data after your death

Please contact us at the following address

The Mission Control Communications
Brownlow Castle
Windsor Avenue
Lurgan
Northern Ireland
BT66 6JN

If you wish to exercise any of the rights mentioned above.

If you feel that we are not complying with this Policy, if you are not satisfied with the way we have dealt with your request or if your request have been refused, you may also file a formal complaint with your competent authority for the protection of your Personal Data. The competent data protection authority can be identified at the following:

https://ec.europa.eu/newsroom/...

However, we invite you to contact our Data Protection Officer at:

The Mission Control Communications
Brownlow Castle
Windsor Avenue
Lurgan
Northern Ireland
BT66 6JN

Before filing a complaint with the Data Protection Authority. 

We store your Personal Data in accordance with the applicable legal requirements for data retention and our internal policies. The data retention will vary depending on the type of data and the purpose of processing. Your data will generally be retained for the duration of our relationship and may be retained for an additional period if required by applicable law.

Data Security

We use a variety of methods, such as firewalls, intrusion detection software and manual security procedures to secure your data against loss or damage and to help protect the accuracy and security of Personal Data and to prevent unauthorised access or improper use. If you think that the Website or any Personal Data is not secure or that there has been unauthorised access to the Website or your Personal Data, please contact immediately.

Data Transfers

Most collection of data involve international data transfers in view of the international nature of our business.

Your personal data may be transferred to the US as part of our business operations, support, hosting, and financial services are based outside of Europe and the UK. We ensure all data transfers comply with applicable legal requirements by relying on appropriate contractual protections in compliance with Article 46 of the GDPR.

Should you wish to know more about how data is protected or wish to request a copy of the contractual protection in place to transfer data, please contact:

The Mission Control Communications
Brownlow Castle
Windsor Avenue
Lurgan
Northern Ireland
BT66 6JN

Notification of changes

Should we wish to change this Privacy Notice, if you have already provided Personal Data through this Website, we will contact you to inform you of the new Privacy Notice, and in some circumstances, we may need to obtain your consent to the changes. In other circumstances, any such changes to this Privacy Notice will be promptly communicated on this page and you should check back to see whether there are any changes.

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Further Information

If you consider that we are not complying with this Privacy Notice, or if you have any questions in relation to this Privacy Notice, please contact:

The Mission Control Communications
Brownlow Castle
Windsor Avenue
Lurgan
Northern Ireland
BT66 6JN

You may also lodge a formal complaint with your competent data protection authority:

UK: Information Commissioner’s Office (ICO)
https://ico.org.uk